Play Responsibly at Just

At Just Online Casino, we believe that gambling should always remain an enjoyable form of entertainment, not a source of financial or emotional harm. We at Just are committed to promoting responsible gaming practices across every part of our platform, from slots and live dealer tables to our JustSport sportsbook. This page explains the tools, limits and support resources we provide to help you stay in control of your play.

Our Commitment to Safer Gambling

We recognise that for a small number of players, gambling can become problematic. Our Just Casino platform is designed with player protection in mind, and we take our responsibility seriously as a licensed operator under the Curaçao Gaming Authority, licence no. OGL/2024/164/0246. We work continuously to identify signs of harmful play and to give every player at Just Casino the tools needed to gamble safely.

We provide self-assessment resources to help you reflect on your gambling habits
We offer account controls that let you manage your deposits, losses and time spent playing
We train our support team to recognise signs of problem gambling and respond appropriately
We restrict access to our real-money games for anyone under the legal gambling age

Recognising the Signs of Problem Gambling

Our Just Online Casino team encourages all players to regularly check in with themselves about their relationship with gambling. Warning signs may include chasing losses, spending more time or money than intended, neglecting responsibilities, borrowing money to gamble, or feeling anxious or irritable when not playing. If any of these resonate with you, we strongly encourage you to use the tools described below or reach out to our support team.

Tools We Offer to Help You Stay in Control

We at Just Casino provide a range of account-level controls accessible through your profile settings. These tools are free to use and can be adjusted or activated at any time by contacting our support team or using the relevant section of your account. New players can set these preferences right after completing Just Casino registration.

Deposit Limits

Our Just platform allows you to set daily, weekly or monthly deposit limits on your account. Once a limit is set, we will not allow deposits beyond that threshold until the limit period resets or you request a reduction, which takes effect immediately. Requests to increase a deposit limit are subject to a cooling-off period before taking effect, giving you time to reconsider. Please note that deposit limits cannot be applied to cryptocurrency deposits due to the nature of blockchain transactions.

Loss Limits and Wagering Controls

We also let you set limits on the amount you are willing to lose over a given period. Our Just Online Casino systems monitor your activity against these limits and will prevent further wagering once the threshold is reached. We encourage you to set limits that are comfortable and sustainable for your personal financial situation.

Session Time Limits and Reality Checks

Our Just casino interface can display reality check reminders that show you how long you have been playing and your current win/loss position during a session. We recommend using these reminders to stay aware of time spent on our site, whether you are enjoying our slots, table games or our JustSport sportsbook.

Self-Exclusion and Cooling-Off Periods

If you feel you need a break from gambling, we at Just offer both temporary cooling-off periods and longer-term self-exclusion options. During a cooling-off period, typically ranging from 24 hours to several weeks, we will prevent you from logging into your account. For more serious concerns, our self-exclusion option allows you to close your account for a minimum of six months, up to a permanent exclusion. During self-exclusion, we will remove you from marketing communications and will not accept further deposits from you. Reactivating an account after self-exclusion requires contacting our support team and may involve a mandatory waiting period.

Protecting Minors and Vulnerable Players

Just Online Casino strictly prohibits access to our real-money games for anyone under the age of 18, or the legal gambling age in their jurisdiction, whichever is higher. We verify the identity and age of every account holder as part of our standard verification process. We strongly recommend that parents and guardians use filtering software on shared devices to prevent minors from accessing gambling websites, including ours.

We also take extra care with vulnerable players. If our team has reasonable grounds to believe that an account holder may be at risk of gambling-related harm, we reserve the right to request additional information, apply account restrictions, or suspend the account while we review the situation, in line with our general terms.

Restricted Jurisdictions and Bonus Eligibility

As part of our responsible approach, Just does not accept real-money players from a number of restricted countries, including the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany and several others listed in our full terms. We also apply separate bonus restrictions for residents of countries such as Bulgaria, Ukraine, Moldova and the Philippines. These measures help us comply with local regulations and apply responsible gaming standards consistently across our international markets, including our localised editions for Canada, Australia, New Zealand and Argentina.

Wagering Awareness and Bonus Terms

We want every player at Just Casino to understand how bonus wagering works before opting in. Our welcome bonus and ongoing promotions carry a 40x wagering requirement unless stated otherwise, and every deposit carries a separate 3x wagering requirement before related funds can be withdrawn. We encourage you to read our full bonus terms carefully, set a budget before activating any offer, and only wager what you can comfortably afford to lose. For full details, see our Just Casino bonus terms, as our promotions are designed to enhance entertainment, not to encourage spending beyond your means.

Getting Help

If you believe your gambling has become a problem, we urge you to seek help as early as possible. Our support team is available 24/7 via LiveChat and email at support@Just Casino.com, and we are happy to discuss any of the tools described on this page in confidence. We also recommend reaching out to independent organisations that specialise in gambling support, including:

GamCare (gamcare.org.uk) - support, advice and free counselling
BeGambleAware (begambleaware.org) - information and tools for safer gambling
Gamblers Anonymous (gamblersanonymous.org) - peer support meetings worldwide
GambleAware helplines and national problem gambling hotlines available in your country or region

We at Just Online Casino genuinely care about the wellbeing of our players. Whether you are new to our platform searching for a Just casino bonus, or a long-standing member of our Space Club loyalty scheme, we want your experience with us to remain safe, enjoyable and firmly within your own control. If you have any questions about our responsible gaming tools, please do not hesitate to contact our team - we are here to help.

Content updated: October 09, 2026