Just Privacy Policy

At Just Online Casino, we are committed to protecting the personal data of every player who visits our platform. This Privacy Policy explains what information we collect when you use Just Casino, why we collect it, how we store and process it, and what rights you have over your personal data. By registering an account or otherwise using our services, you agree to the practices described below.

Who We Are

Just Online Casino is operated by Just Entertainment B.V., a company registered and incorporated under the laws of Curaçao, registration number 160603, with its registered office at Scharlooweg 39, Willemstad, Curaçao. We operate under a licence issued by the Curaçao Gaming Authority, licence no. OGL/2024/164/0246. When you use Just Casino, you are entering into an agreement with us as the data controller responsible for your personal information.

Information We Collect

When you create an account at Just Casino or use our services, we collect several categories of information in order to provide you with a safe and compliant gaming experience.

• We collect registration details such as your name, date of birth, email address, phone number and residential address.
• We gather identity verification documents, including proof of identity and proof of address, to comply with anti-money laundering and licensing obligations.
• We record payment information connected to your chosen deposit and withdrawal methods, including crypto wallet addresses, card details or e-wallet identifiers.
• We track your gaming activity, including deposits, wagers, winnings, bonus usage and withdrawal requests.
• We log technical data such as IP address, browser type, device identifiers and session logs when you access Just Online Casino on desktop or mobile.
• We retain correspondence you have with our support team via LiveChat or email.

How We Use Your Information

We use the data we collect for legitimate purposes connected to operating Just Casino safely and lawfully. Our processing activities include the following purposes.

• We use your data to verify your identity and age, and to confirm that you are not located in a restricted jurisdiction.
• We process payment details to facilitate deposits and withdrawals across the methods available in our cashier, including Visa, Mastercard, Interac, Bitcoin, Ethereum, USDT and other supported currencies.
• We analyse your gaming activity to detect bonus abuse, fraud, and breaches of our general or bonus terms.
• We use your contact details to send account notifications, security alerts, and where you have opted in, promotional offers from our Space Club loyalty scheme.
• We retain records as required by our licence and applicable anti-money laundering regulations, including Know Your Customer obligations.
• We use aggregated and anonymised data to improve our games, website performance and customer support services.

Legal Basis for Processing

We process your personal data on the following legal grounds: performance of the contract between you and us when you register and play at Just Online Casino; compliance with our legal and regulatory obligations under Curaçao gaming law; our legitimate interests in preventing fraud and securing our platform; and, where applicable, your consent for marketing communications. You may withdraw consent for marketing at any time without affecting the lawfulness of processing carried out before withdrawal.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties where necessary to operate Just Casino effectively.

• We share data with payment processors and cryptocurrency platforms to complete deposits and withdrawals.
• We share information with identity verification providers to confirm your age, identity and residency.
• We disclose data to regulators, law enforcement or arbitration bodies in Curaçao where required by law or in connection with a dispute.
• We may share limited data with affiliate and marketing partners strictly for the purpose of tracking referrals, subject to appropriate safeguards.
• We may engage service providers for hosting, analytics and fraud prevention, each bound by confidentiality obligations.

International Data Transfers

Because Just Online Casino serves international players across localised editions including Canada, Australia, New Zealand, Argentina and several European markets, your data may be transferred outside your country of residence. Where we transfer data internationally, we ensure appropriate contractual safeguards are in place with our service providers to protect your information to a standard consistent with this Privacy Policy.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. These measures include encryption of sensitive data, restricted internal access, secure servers, and ongoing monitoring of our systems. While we work hard to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by our licensing obligations, anti-money laundering rules, or to resolve disputes. Verification documents, transaction records and communication logs are typically retained for several years after account closure, in line with Curaçao regulatory requirements. Once retention is no longer necessary, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We respect these rights and will respond to valid requests within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including direct marketing.
• You may request a copy of your data in a portable format where technically feasible.
• You may lodge a complaint with a relevant supervisory authority if you believe we have mishandled your data.

To exercise any of these rights, you can contact our support team at support@Just Casino.com, and we will guide you through the verification process required to protect your account.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate Just Casino, remember your preferences, and analyse how players interact with our platform across desktop and mobile. Further details on the categories of cookies we use and how you can manage your preferences are set out in our separate Cookie Policy.

Restricted Countries and Residency Checks

Because deposits and gameplay are not permitted for residents of certain restricted countries, we may request additional documentation, including Proof of Address, to confirm your place of residence. If we are unable to verify your residency, we reserve the right to void winnings and restrict your account in accordance with our Restricted Countries Policy.

Children's Privacy

Just Online Casino is strictly intended for adults. We do not knowingly collect personal data from anyone under the legal gambling age in their jurisdiction. If we discover that a minor has registered an account, we will close it immediately and delete the associated data, subject to any legal retention requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of Just Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data at Just Online Casino, please contact our support team via LiveChat, available 24/7, or by emailing support@Just Casino.com. We are here to address any privacy concerns you may have.